How to Fix a Laptop Charging Issue in Dubai

How to Fix a Laptop Charging Issue in Dubai

Is your laptop not charging or stuck at a certain percentage? Does your device say “plugged in, not charging” or stay at 0% no matter how long you charge? You’re not alone—laptop charging issues are common, and while they can be frustrating, many can be fixed with simple troubleshooting.

In this guide, we’ll walk you through step-by-step solutions to diagnose and fix your laptop charging problem before seeking professional repair.

Step 1: Check the Basics First

Before assuming the worst, make sure to check the simple things:

✅ Is the charger properly plugged in (both to the laptop and wall socket)?

✅ Is the wall socket working? Test with another device.

✅ Inspect the charging cable for bends, burns, or frayed areas.

✅ Check if the charging port is dusty or loose. A quick clean with compressed air or a dry brush may help.

Step 2: Try a Different Charger

Laptop chargers can fail over time. If possible, test with another charger that matches your laptop’s specifications.

  • If it works, your charger is faulty.
  • If not, the issue may be inside the laptop.

Step 3: Restart the Laptop

A simple restart can solve many power glitches:

  1. Unplug the charger.
  2. Shut down your laptop.
  3. Wait 30 seconds.
  4. Restart and reconnect the charger.

Step 4: Check Battery Status (Windows)

For Windows laptops:

  • Right-click the battery icon on the taskbar.

  • Go to Power Options > Battery Report.

  • Or run powercfg /batteryreport in Command Prompt.

If the system shows “0% available (plugged in, not charging)”, it’s likely a battery health or software issue.

Step 5: Update Battery Drivers

Sometimes, outdated or corrupted drivers are the culprit.

  1. Press Windows + X → select Device Manager.
  2. Expand Batteries.
  3. Right-click Microsoft ACPI-Compliant Control Method Battery → click Uninstall.
  4. Restart your laptop (Windows will reinstall the driver automatically).

Step 6: Check Battery Health

Laptop batteries wear out with time. Signs your battery needs replacement:

  • Laptop only works when plugged in.
  • Battery doesn’t charge despite showing connected.
  • Fast battery drain.

👉 Some laptops have built-in diagnostics. Check your manufacturer’s website for battery health tools.
👉 If removable, take the battery out, clean contacts, and reinsert.

Step 7: BIOS Update or Reset

The BIOS (Basic Input/Output System) can sometimes cause charging issues.

  • Visit your laptop manufacturer’s support page.

  • Check for a BIOS update (follow instructions carefully).

  • Alternatively, enter BIOS during startup (F2/F10/Del) and reset to default settings.

When to Seek Professional Laptop Repair

If none of the above works, the problem may be with the charging port, motherboard, or battery itself.

  • If your laptop charges only at certain angles → the charging port may be loose.

  • If your battery won’t hold charge even after troubleshooting → it’s time for a battery replacement.

At Computer Care Dubai, our certified technicians can quickly diagnose and fix charging issues for all major brands like HP, Lenovo, Dell, Acer, and more.

Visit Computer Care Dubai for Expert Laptop Repair

📍 Address:
Shop No G04, ONE By Omniyat,
Business Bay, Al Khaleej Al Tejari St 1, Dubai

🕒 Working Hours:
Monday – Saturday: 9:00 am – 7:30 pm

💻 Services We Offer:

  • Laptop & Computer Repair
  • Battery Replacement
  • Charger & Port Fixing
  • IT AMC Services
  • Gaming PC Build Solutions

👉 Contact us today for Laptop Repair in Dubai and get your device back to full power!